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Support for Adobe ETO Feature

AppDirect will provide support for the Adobe Extended Term Options (ETO) feature with this release. This program provides customers with flexible payment options and customizable contract terms, enhancing their experience with Adobe products.

Key features:

  • Upfront payment: Customers can pay upfront for an extended term, which enables better financial planning.
  • Anniversary date setting: Customers can set a specific anniversary date for their agreement. Only customers with no active Adobe licenses can opt-in for ETO.
    • Duration: The anniversary date can be set for a period greater than 13 months and up to a maximum of 36 months from the current date.
  • Initial term definition: The initial term of the agreement will correspond to the extended term selected.
    • Mid-term license additions: Any additional licenses added during the term will be prorated to the established anniversary date.
  • Subsequent terms: After the initial extended term, subsequent agreements will revert to a standard 12-month term.

Feature enablement

This feature is not enabled by default. Contact your AppDirect technical representative to request it.

Setting enablement

This feature is not enabled by default. Contact your AppDirect technical representative to request it.

Documentation

Refer to [Enable partners to offer ETO]

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